Milk Tea Lab Holding Corp. Catering Website Terms of Services

Effective Date: January 1st, 2023

Welcome to the Milk Tea Lab Holding Corp. catering website (“Website”). These Terms of Use (“Terms”) govern your access to and use of our Website and any content, features, services, or other materials related to our catering offerings (collectively, the “Services”). Please read these Terms carefully before using this Website.

Acceptance of Terms

By accessing or using this Website, you signify your agreement to these Terms. If you do not agree, please do not use the Website. We reserve the right to modify these Terms from time to time, and your continued use indicates your acceptance of any changes.

Catering Services

The Website is primarily used to provide information about and facilitate the ordering of Milk Tea Lab Holding Corp.’s catering services. By submitting an order through the Website, you agree to the following:

  • Minimum Order Requirements: There is a minimum order requirement of 50 drinks for delivery drop off catering services.
  • Order Changes & Cancellations: Changes or cancellations must be made 14 days before your event date to avoid additional fees or non-refunds.
  • Delivery: Milk Tea Lab Holding Corp. provides delivery services within the cities we covered on our home page. A delivery fee of $25 may apply for orders under 100 drinks or outside our standard service area.
  • Payment: Full payment is required to confirm your order. We accept bank transfers, credit/debit cards, Zelle, and cash. If full payment is not received 14 days before your event date, the order will be canceled and all deposits are non-refundable.
  • Disclaimer: Milk Tea Lab Holding Corp. reserves the right to refuse service or cancel orders at its discretion.

Parking

Client is responsible for providing any necessary parking permits or arrangements for Milk Tea Lab Holding Corp. staff during on-site catering services or deliveries. Any associated parking fees or costs incurred by Milk Tea Lab Holding Corp. will be added to the client’s invoice.

Timing and Unforeseen Circumstances

Milk Tea Lab Holding Corp. aims to arrive approximately 30 minutes prior to the start of a catered event for setup. However, due to unforeseen circumstances such as traffic or other delays, arrival times may vary up to 1.5 hours earlier or later than the scheduled start time. Milk Tea Lab Holding Corp. will not be held liable for any additional costs or consequences incurred by the client due to such timing variations.

Intellectual Property

The Website and all of its content, including text, images, graphics, logos, designs, menu options, and recipes (“Content”), are the property of Milk Tea Lab Holding Corp. or its licensors and are protected by copyright, trademark, and other intellectual property laws.

Limited License

You are granted a limited, non-exclusive, non-transferable license to access and use the Website and Content solely for the purpose of inquiring about or ordering Milk Tea Lab Holding Corp.’s catering services.

Prohibited Uses

You agree not to use the Website or Services:

  • In any way that violates applicable laws or regulations.
  • To copy, reproduce, modify, distribute, transmit, display, perform, publish, or create derivative works from the Content without written consent.
  • In a way that interferes with the Website’s operation or other users’ experience.

User Submissions

The Website may allow user reviews, comments, or other submissions. You are responsible for any content you submit. Milk Tea Lab Holding Corp. has the right, but not the obligation, to monitor and remove any submissions that violate these Terms or that we deem inappropriate.

Privacy Policy

Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information.

User Conduct

You are expected to use the Website and Services in a respectful and lawful manner. Any behavior deemed offensive, illegal, or harmful to others is strictly prohibited.

Termination

Milk Tea Lab Holding Corp. reserves the right to terminate your access to the Website and Services at any time without notice for any reason, including violation of these Terms.

Dispute Resolution

Any disputes arising out of or related to these Terms or the use of the Website and Services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

Updates and Modifications

We reserve the right to update or modify the Website, Content, and Services at any time without prior notice. Users will be notified of significant changes through website notifications or email updates.

Feedback and Suggestions

We welcome your feedback and suggestions about our Website and Services. By submitting feedback, you agree that we may use your ideas without any obligation to compensate you.

Third-Party Links and Services

The Website may contain links to third-party websites or services. We are not responsible for the content or practices of these third-party sites and services.

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

Entire Agreement

These Terms, together with any other policies or guidelines referenced herein, constitute the entire agreement between you and Milk Tea Lab Holding Corp. regarding the use of the Website and Services.

Force Majeure

Milk Tea Lab Holding Corp. will not be held liable for delays or failure to fulfill orders due to events outside of its reasonable control, including, but not limited to, acts of God, war, strikes or labor disputes, pandemics, government restrictions, unforeseen events, natural disasters, or supply chain issues.

Allergy Disclaimer

While we make efforts to accommodate allergy requests, we cannot guarantee a completely allergen-free environment due to the nature of food preparation.

Photo/Video Release

By attending our catered events, guests consent to the use of their images in photos or videos for promotional purposes by Milk Tea Lab Holding Corp.

Data Privacy

We are committed to protecting your data privacy in compliance with relevant regulations, such as the California Consumer Privacy Act. Please refer to our Privacy Policy for more details.

Disclaimer of Warranties

THE WEBSITE AND SERVICES, INCLUDING ALL CATERING INFORMATION, ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. MILK TEA LAB HOLDING CORP. MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

Limitation of Liability

IN NO EVENT SHALL MILK TEA LAB HOLDING CORP. BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF YOUR USE OF THE WEBSITE OR CATERING SERVICES.

Indemnification

You agree to indemnify and hold Milk Tea Lab Holding Corp. and its affiliates, officers, agents, and employees harmless from any claims arising out of your use of the Website or Services or any violation of these Terms.

Communication and Agreement Accuracy:

While Milk Tea Lab Holding Corp. strives for accuracy in all communications, there may be instances where email or other forms of communication contain errors. In such cases, the final agreement and details of the catering service, including the number of service hours and the number of guests, or the number of drinks will be based on the information provided in the official invoice issued by Milk Tea Lab Holding Corp. It is the client’s responsibility to review the invoice carefully and confirm that all details are correct. Any discrepancies between the invoice and prior communications should be brought to our attention immediately for resolution.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California.

Contact Us

If you have any questions or concerns about these Terms of Use, please contact us at: catering@milktealab.com